Shipping policy

BuroLipo Shipping Policy

Hey BuroLipo BFFs! 💖 We know you’re probably counting down the days to get your new jewelry—so we’re breaking down our shipping details nice and clear, so you know exactly when to expect your sparkly package!

1. Order Processing Time

Before your jewelry heads out, we take a little time to make sure it’s packed safely and perfectly. Most orders are processed within 1-3 business days (excluding weekends and holidays). Once it’s shipped, we’ll shoot you a confirmation email with all your tracking info—no waiting around in the dark!

2. Shipping Rates & Delivery Choices

We want to make getting your new pieces as sweet as possible! Here are our shipping options:

  • Free Worldwide Standard Shipping: We proudly offer free standard shipping globally on all full-price items! Please note that sale and markdown clearance items are excluded from free shipping. Exact delivery timelines will be calculated and displayed clearly on the checkout page.
  • Expedited Express Shipping: Can’t wait to wear your sparkles? You can choose to upgrade to a faster shipping option at checkout for an additional fee. Exact shipping costs and expedited delivery times will be calculated and displayed at checkout depending on your destination.

3. Shipping Time Estimates by Region

To help you plan, here is the breakdown of how long standard shipping usually takes to reach different parts of the world (in business days):

  • US & APAC Core Zone (US, JP, KR, SG, AU): 5-12 business days
  • UK & Europe Zone: 7-14 business days
  • International Standard Zone (CA, MX, AE, SA, NZ, MY, TH, PH, VN): 10-20 business days
  • Emerging Markets & Africa Zone: 15-28 business days

*Quick note: If you upgraded to Expedited Express, you can receive your pieces in just 3-8 days! All delivery timelines on the checkout page shall prevail.

4. Tracking Your Package

Once your order ships, you’ll get a tracking number sent straight to your email. Just click the link in that email to follow your jewelry's journey at any time. No more guessing—you’ll know exactly when it’s almost at your door!

5. Delays & Disclaimers

Every now and then, things like holiday rushes, customs inspections, or local carrier disruptions might slow things down a little. If your package is taking longer than expected, please don't stress! Reach out to us, and we’ll happily help track it down. Please remember that checkout shipping fees are non-refundable once dispatched.

6. Customs, Duties & Taxes

For international shipments, your package may go through local customs and could be subject to import duties, taxes, or customs fees. These charges are strictly determined by your country's regulations and must be covered by the customer. Please be explicitly aware that any customs duties and taxes paid are completely non-refundable under any circumstances, including returns.

7. Need Help With Shipping?

If you have any questions about your order’s shipping status or need a hand with tracking, just drop us an email at: support@burolipo.com. We’re always here to make sure your jewelry gets to you smoothly—consider us your sparkly package’s biggest cheerleaders! ✨